1. Find the exact model
Check the equipment label or your installation records. Include the full model suffix when requesting support.
EQUIPMENT & CUSTOMER SUPPORT
Know your model. Get the right support.
Look up your Alarm.com equipment before contacting the TeckNation team. Exact model numbers help us review compatibility, replacement options and service needs.
Model reference, with pricing by quote. This selected catalog is based on the manufacturer’s public listings. It does not show live inventory or a complete dealer ordering list. TeckNation confirms current price, availability, compatibility and service requirements for each project.
Make your service request easier to review.
2. Describe what changed
Note which device is affected, what you see and when the issue started. Keep account passwords and security codes out of email.
3. Open your workspace
Use your approved TeckNation Project Planner account for assigned property records and service requests.
Open service workspace →Model lookup
79 manufacturer-listed models
No matching models in this reference.
Clear the filters or contact TeckNation with your exact model number.
Video doorbells
781B battery doorbell
Battery doorbell with 1536 × 1536 video, 148° horizontal and vertical views, two-way audio and replaceable battery. No microSD recording.
750 doorbell
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750 doorbell
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750 doorbell
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775 premium doorbell
4MP doorbell, 150° horizontal and vertical views, two-way audio, dual-band Wi-Fi and microSD support up to 1 TB.
775 premium doorbell
4MP doorbell, 150° horizontal and vertical views, two-way audio, dual-band Wi-Fi and microSD support up to 1 TB.
775 premium doorbell
4MP doorbell, 150° horizontal and vertical views, two-way audio, dual-band Wi-Fi and microSD support up to 1 TB.
780B wireless doorbell
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Indoor cameras
V515 indoor camera
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V516 indoor camera
1080p indoor camera with two-way audio, dual-band Wi-Fi and optional continuous microSD or SVR recording.
V530 privacy camera
4MP indoor camera with a physical privacy shutter, integrated spotlight, two-way audio, Ethernet and dual-band Wi-Fi. Supports microSD cards up to 1.5 TB.
Outdoor cameras
V729 floodlight camera
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V729 floodlight camera
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V730 spotlight camera
4MP outdoor camera with two-way audio and a spotlight. Supports microSD recording up to 1 TB; optional video services require compatible plans.
V731B battery spotlight camera
4MP battery camera with two-way audio, dual-band Wi-Fi, 140° horizontal view and IP65 rating. Solar charging accessory is sold separately.
Video door stations
755P PoE door station
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Video accessories
4 W solar accessory
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Universal battery pack
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V731B tabletop stand
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Smart Chime
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Wi-Fi Chime
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Smart Gateway
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PoE/Wi-Fi bridge
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750 wedge kit
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755P wedge kit
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755P flush kit
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755P decorative plate
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755P mounting plate
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775 wedge kit
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781B wedge kit
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PoE cameras
VC729P floodlight camera
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VC730P spotlight camera
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VC827P fixed dome
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VC838PF turret
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Prism varifocal dome
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Prism varifocal bullet
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Prism fixed dome
8MP fixed dome with low-light color imaging, PoE, and microSD storage up to 1.5 TB. Two-way audio needs an external speaker and optional accessory cable.
Prism fixed dome
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Video recorders
Pro Series recorder
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Pro Series recorder
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Pro Series recorder
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Pro Series recorder
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Pro Series recorder
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SVR210 recorder
Records up to eight compatible cameras with local storage up to 2 TB, HDMI viewing and USB export. PoE switch is separate.
Energy management
Smart Thermostat HD
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Smart Thermostat HD
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T25 thermostat
Smart thermostat with touch controls, automatic wire detection and Alarm.com remote control. HVAC compatibility must be checked for each installation.
Temperature sensor
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Connected vehicle
Car Connector
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Remote sensors
Flex IO
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Water management
Water shutoff valve
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Communicators
Universal Communicator
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Access control
ET10 mullion reader
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ET20 reader
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ET25 keypad reader
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Smart keyfob
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Smart card
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Smart/proximity card
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X200 input expansion
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X300 output expansion
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Four-door controller kit
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Two-door controller kit
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X100 reader expansion
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X1100 controller
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Mercury enclosure
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Mercury enclosure
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Mercury enclosure
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MR16IN input expansion
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MR16OUT output expansion
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Single-reader expansion
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Two-reader expansion
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MP1501 PoE controller
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MP1501 controller kit
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MP1502 controller
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MP1502 controller kit
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Cellular networking
Cell Connector
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Fire monitoring
Fire Communicator
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Gunshot detection
SDS sensor
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SDS tester
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Equipment reference and live system controls
This guide helps identify equipment. Open the Alarm.com app or website for your live system controls. TeckNation confirms replacement compatibility, service scope, price and scheduling with you.